Technology Won’t Set Us Free

At most busy airports I’ve been to, traffic outside of Arrivals is pure chaos. That seems like an entirely avoidable failure of planning and architecture, and a fixable problem. I’ve travelled far less than many people, but have visited enough large, busy airports to notice a pattern. A traveler’s first meeting with a country or city is often utter traffic madness immediately outside Arrivals. New York’s JFK is the first one that comes to mind when I think of congested and dysfunctional arrival curbs, but it’s hardly the only airport with this problem … In the grand scheme of things,…